Shipping policy

SHIPPING COSTS

We offer free UK postage on orders over £50.

Orders under this are charged at the following rates:

  • £4.20 for 1st Class small package
  • £3.35 for 2nd Class small package
  • £5.85 for 1st Class medium package (over 2kgs)
  • £4.95 for 2nd Class medium package (over 2kg)

International shipping is available (outside of the EU) & will be calculated at checkout. If your country is not shown & you aren't in the EU please contact us at witchesblythe@gmail.com to discuss.

Order Processing Times: Crochet items will be dispatched next day (apart from Sundays). Clothing is made to order & can take up to 12 days to be dispatched.

Shipping Times: Our shipping times are dependent on Royal Mail. We cannot guarantee your order will be with you within the time Royal Mail have promised. 

Local pickup: We are pleased to offer local pickup if you are in the area. Please make sure you leave a mobile number at checkout so we can text you when your order is ready for collection 

Lost or Damaged Orders: 

Lost package: Please email us to let us know along with your order details. We will find out what's happened through our carriers system. As soon as we find out we will let you know & refund you to your original payment method if our carrier is at fault

Damaged package: Please email us to let us know along with your order details and photographic evidence of how the package / item is damaged. We will then log this with our carrier & get back to you. we will process a refund to you to your original payment method if we find that it is our carrier that is at fault.

Witches Blythe does not collect Duty or VAT on overseas orders. Customers will be notified to pay (if applicable) when the parcel arrives in its destination country from the relevant authority.

GSPR Regulations Effective December 2024

Due to GPSR regulations that came into effect from 13th December 2024, We will no longer be able to ship to any customers in the EU and sadly this will include Northern Ireland. As a small business, we are not able to employ a representative within the EU to comply with the regulations as this comes with such high costs that we cannot justify. Non-compliance would mean potential fines of £20,000 or a prison sentence if caught repeatedly.